Fees may apply depending on the nature of your return or exchange. For defective products or errors caused by us (e.g., receiving the wrong item), no additional fees will be charged. However, for returns due to incorrectly ordered items, you are responsible for shipping costs.

We collaborate with trusted logistics partners to ensure safe and timely deliveries. For detailed information about the carrier handling your shipment, please refer to your order confirmation or tracking details.

Yes, the invoice is typically included in the shipment. If you cannot find it, please contact us at info@repairparts.ch, and we will provide you with a copy.